FAQ – Towing Frequently Asked Questions

What is the Pool 26 Towing Membership?

It is a promise to provide Member assistance and towing services (which entails 24-Hour Dispatch, On the Water Towing, battery jumps, fuel deliveries, and soft ungroundings) without charge (Unlimited & Unlimited Extended) or up to a Member’s specified service level.

Do I have to join Pool 26 to get towing?

No. Pool 26 is a Boat Towing Company. Pool 26 offers memberships to reduce the cost of towing. If you are not a member we can bill your insurance company (if you have towing coverage) or we can bill you directly for the tow.

What does “Limited” mean?

Limited Towing Service Levels provide for towing assistance up to $100, should your boat breakdown on the water or run aground and require assistance within the Service Area. In such an event the tow would be provided up to $100. You are responsible for the remaining balance. Pool 26 towing company’s Service area is a 25 mile radius from Pool 26’s homeport.

What does “Unlimited” mean?

Unlimited Towing Service Levels provide for towing assistance should your boat breakdown on the water or run aground and require assistance within the Service Area. In such an event the tow would be provided for in full with no out of pocket expense to you. Pool 26 towing company’s Service area is a 25 mile radius from Pool 26’s homeport.

What does “Unlimited Extended” mean?

Unlimited Extended Towing Service Levels provide for towing assistance should your boat breakdown on the water or run aground and require assistance within the Service Area. In such an event the tow would be provided for in full with no out of pocket expense to you. Pool 26 towing company’s Service area is a 40 mile radius from Pool 26’s homeport.

What does the service level on my Membership Card mean?

It represents the amount that Pool 26 will pay for provided services. It is not a deductible. You are responsible for all charges in excess of your chosen service level.

Can I upgrade my towing service level at any time during the year? How can I upgrade?

Yes. You may upgrade your towing service level at any time during your Membership year. To upgrade now, visit the towing membership page or call 314-717-1357

Is my Pool 26  Towing Service Membership valid wherever I boat?

No. You are limited to the Pool 26 area a 25 mile radius (Limited or Unlimited) or 40 mile radius (Unlimited Extended) from Pool 26’s homeport. We will go beyond these points but there is an additional charge.

Is it true that towing companies bill from the time they leave their dock to the time they return?

Yes. Towing companies begin charging for their service from the moment they get underway. Even after you are already safe and sound in your slip, the clock doesn’t stop until the tow boat has returned to its home dock. Remember to take that into consideration when selecting your towing service level.

What is the difference between towing and salvage? What happens if my boat should sink?

Pool 26 establishes Towing-Ungrounding as “any operation not involving immediate peril to the boat or to a legally protected marine environment and requiring only one towing vessel with lines attached to the grounded boat to refloat it or to the disabled boat to tow it.” Salvage includes “any operation involving immediate peril to the boat, the marine environment or the use of special salvage equipment (pumps, airbags, dredging equipment, cranes, etc.).” The Pool 26 Membership does not provide for salvage operations such as a sinking or hard grounding. Salvage operations, including towing from the salvage site, would be paid for by a yacht or boat insurance policy.

If a friend or a family member borrows my boat and it breaks down, can they use my Membership?

Yes. A friend or family member using your boat would be provided for up to your towing service level. Our memberships are tied directly to the boat.

If I’m broken down at my dock, does my Pool 26 Membership still work for me?

Pool 26 Membership is meant for tows resulting from breakdowns at sea or at restricted use docks. Pool 26 Membership does not provide for pre-existing conditions or tows from a home dock or mooring in the first 30 days of Membership.

Would my Membership pay to have my boat moved or towed in preparation for an oncoming flood?

The Membership does not provide for towing in advance of a storm or flood. However, we will tow your boat for storm or flood preparation but early planning is essential. Pool 26 will discontinue operations when they deem conditions to be unsafe.

During off season is Pool 26 available?

Pool 26 is on call 24/7 during normal boating seasons (April – September).

If I deliver boats for a dealer, can I use my Towing Service?

No. all of our memberships are tied directly to the boat or vessel.