Pool 26 Membership Frequently Asked Questions

What is the Pool 26 Membership?

It is a promise to provide Member assistance and towing services (which entails 24-Hour Dispatch, On the Water Towing, battery jumps, fuel deliveries, and soft ungroundings) up to a Member’s specified service level.

Do I have to join Pool 26 to get towing?

No. Pool 26 is a Boat Towing Company. Pool 26 offers memberships to reduce the cost of towing. If you are not a member we can bill your insurance company (if you have towing coverage) or we can bill you directly for the tow.

Why do I need Pool 26 coverage if my insurance has a towing?

Does your insurance company have boats to service you? We are most likely going to be who you call for on-water assistance, so why pay out of pocket and then have to submit the bill to your insurance company for reimbursement? When you are not a member the average tow can cost $500 or more. Additionally, there may be dollar, distance, calendar or geographic limitations in your towing coverage – your coverage may not cover the full cost of the tow. And don’t forget, Pool 26 members get priority service.

What does “Basic” mean?

Basic is the lowest membership level Pool 26, LLP offers. It covers as follows:

  • 24/7 IN-SEASON Towing (April – October) – $100 charge per towing occurrence on your all tows In Season. When a vessel cannot be started or safely driven due to a mechanical breakdown or other covered vessel disablement, the vessel can be towed
  • OFF-SEASON Towing (November – March) – $300 charge per towing occurrence on your all tows Off Season. When a vessel cannot be started or safely driven due to a mechanical breakdown or other covered vessel disablement, the vessel can be towed
  • Battery Jump Starts – If the vessel’s battery is dead, the service provider will attempt to jump-start the vessel. If it cannot be started, towing will be provided under the towing benefit. This benefit can be used on an unlimited basis. The member will not be charge for the time the boat is out to make the jump start.
  • Emergency Fuel Drops – Members are responsible for the cost of 5 gallons of fuel. If diesel fuel is needed, that must be stated when on the phone with dispatch. The member will not be charge for the time the boat is out to make the fuel drop.
  • Soft Ungroundings – 10% Discount on your total ungrounding bill. Remainder due when complete. If your vessel is unable to move under its own power then we will tow vessel per your membership benefit.

What does “Basic Plus” mean?

Basic Plus is the middle tier membership that Pool 26, LLP offers. It covers as follows:

  • 24/7 IN-SEASON Towing (April – October) – 5 Free Tows per membership year & $100 charge per towing occurrence on your all remaining tows In Season. When a vessel cannot be started or safely driven due to a mechanical breakdown or other covered vessel disablement, the vessel can be towed
  • OFF-SEASON Towing (November – March) – $150 charge per towing occurrence per membership year in off season. When a vessel cannot be started or safely driven due to a mechanical breakdown or other covered vessel disablement, the vessel can be towed
  • Battery Jump Starts – If the vessel’s battery is dead, the service provider will attempt to jump-start the vessel. If it cannot be started, towing will be provided under the towing benefit. This benefit can be used on an unlimited basis. The member will not be charge for the time the boat is out to make the jump start.
  • Emergency Fuel Drops – Unlimited – No Cost Up to 5 gallons of Fuel. If diesel fuel is needed, that must be stated when on the phone with dispatch. The member will not be charge for the time the boat is out to make the fuel drop.
  • Soft Ungroundings – 25% Discount on your total ungrounding bill. Remainder due when complete. If your vessel is unable to move under its own power then we will tow vessel per your membership benefit.

What does “Premier” mean?

Premier is the highest membership level offered by Pool 26, LLP. It covers as follows:

  • 24/7 IN-SEASON Towing (April – October) – Unlimited Towing per occurrence per member, per membership in Season. When a vessel cannot be started or safely driven due to a mechanical breakdown or other covered vessel disablement, the vessel can be towed.
  • OFF-SEASON Towing (November – March) – $50 charge per towing occurrence, per member, per membership off season. When a vessel cannot be started or safely driven due to a mechanical breakdown or other covered vessel disablement, the vessel can be towed.
  • Battery Jump Starts – If the vessel’s battery is dead, the service provider will attempt to jump-start the vessel. If it cannot be started, towing will be provided under the towing benefit. This benefit can be used on an unlimited basis. The member will not be charge for the time the boat is out to make the jump start.
  • Emergency Fuel Drops – Unlimited – No Cost Up to 5 gallons of Fuel. If diesel fuel is needed, that must be stated when on the phone with dispatch. The member will not be charge for the time the boat is out to make the fuel drop.
  • Soft Ungroundings – 50% Discount on your total ungrounding bill. Remainder due when complete. If your vessel is unable to move under its own power then we will tow vessel per your membership benefit.

What does the service level on my Membership Card mean?

It represents the amount that Pool 26 will cover / charge for provided services. It is not a deductible. You are responsible for all charges in excess of your chosen service level.

Can I upgrade my towing service level at any time during the year? How can I upgrade?

Yes. You may upgrade your towing service level at any time during your Membership year. To upgrade now, visit the towing membership page or call 314-717-1357

Is my Pool 26  Towing Service Membership valid wherever I boat?

No. You are limited to the Pool 26 area Mississippi river and Illinois river.

Is it true that towing companies bill from the time they leave their dock to the time they return?

Yes. Towing companies begin charging for their service from the moment they get underway. Even after you are already safe and sound in your slip, the clock doesn’t stop until the tow boat has returned to its home dock. Remember to take that into consideration when selecting your towing service level.

What is the difference between towing and salvage? What happens if my boat should sink?

Pool 26 establishes Towing-Ungrounding as “any operation not involving immediate peril to the boat or to a legally protected marine environment and requiring only one towing vessel with lines attached to the grounded boat to refloat it or to the disabled boat to tow it.” Salvage includes “any operation involving immediate peril to the boat, the marine environment or the use of special salvage equipment (pumps, airbags, dredging equipment, cranes, etc.).” The Pool 26 Membership does not provide for salvage operations such as a sinking or hard grounding. Salvage operations, including towing from the salvage site, would be paid for by a yacht or boat insurance policy.

If a friend or a family member borrows my boat and it breaks down, can they use my Membership?

Yes. A friend or family member using your boat would be provided for up to your towing service level. Our memberships are tied directly to the boat.

If I’m broken down at my dock, does my Pool 26 Membership still work for me?

Pool 26 Membership is meant for tows resulting from breakdowns at sea or at restricted use docks. Pool 26 Membership does not provide for pre-existing conditions or tows from a home dock or mooring in the first 30 days of Membership.

Would my Membership pay to have my boat moved or towed in preparation for an oncoming flood?

The Membership does not provide for towing in advance of a storm or flood. However, we will tow your boat for storm or flood preparation but early planning is essential. Pool 26 will discontinue operations when they deem conditions to be unsafe.

During off season is Pool 26 available?

Pool 26 is on call 24/7 during normal boating seasons (April – October). We are available in the off season but it is not 24 hours a day.

If I deliver boats for a dealer, can I use my Towing Service?

No. all of our memberships are tied directly to the boat or vessel.